Grand Oak Interiors | Bespoke Office Furniture Solutions in Dublin

Grand Oak Interiors Privacy Policy

Grand Oak Interiors ("we," "our," or "us") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our online platform, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect various types of information to provide and improve our services, including custom office desk fabrication, ergonomic chair wholesale, modular workstation design and installation, bespoke cabinetry, reception area furniture solutions, and office accessory distribution.

Personal Data: This includes information that can be used to identify you directly or indirectly, such as your name, company name, postal address, email address, phone number, and details related to your inquiries or orders. We collect this data when you submit forms, request quotes, make purchases, or contact us directly.
Usage Data: We automatically collect information on how our web site is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Communication Data: Records of your communications with us, including emails and telephone calls, may be kept for service improvement and record-keeping purposes.

2. How We Use Your Information

Grand Oak Interiors uses the collected data for various purposes:

To provide and maintain our services, including processing orders for custom furniture and managing projects.
To notify you about changes to our services.
To allow you to participate in interactive features of our web site when you choose to do so.
To provide customer support and respond to your inquiries regarding our office furniture solutions.
To gather analysis or valuable information so that we can improve our web site and services.
To monitor the usage of our web site.
To detect, prevent, and address technical issues.
To fulfill our contractual obligations, for instance, when delivering bespoke cabinetry or managing installations.

3. Legal Basis for Processing Personal Data under GDPR

We process Personal Data based on the following legal grounds:

Consent: Where you have given explicit consent for us to process your personal data for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract (e.g., providing a quote for an office fit-out).
Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by Grand Oak Interiors or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. This includes improving our web site and services, conducting business operations, and for direct marketing (if applicable and where permissible).

4. Disclosure of Your Information

We may share your information in the following situations:

Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., website hosting, analytics, payment processing strictly if applicable, or delivery of furniture). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers: If Grand Oak Interiors is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Grand Oak Interiors; prevent or investigate possible wrongdoing in connection with our services; protect the personal safety of users of our services or the public; protect against legal liability.

5. Security of Data

The security of your data is paramount to us. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and secure data storage practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Grand Oak Interiors aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: You also have the right to withdraw your consent at any time where Grand Oak Interiors relied on your consent to process your personal information.

If you wish to exercise any of these rights, please contact us using the details provided below.

7. Retention of Data

Grand Oak Interiors will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

8. Links to Other Sites

Our web site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our web site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Grand Oak Interiors
17 O'Connell Gardens, Floor 3
Dublin, County Dublin, D01 V456
Ireland